24/7 Social media support

No longer an afterthought or mass of online cat videos, social media is now a powerful tool when it comes to brand, reach, awareness and visibility of your business.

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No Bots, People to People

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Result Driven Services

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Daily, Weekly and Monthly Reporting Options

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1 Month Free Trial

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Data Safe Promise

How we help

Social media helps to drive your brand to the forefront and with CX 24/7 you can now rest assured that your social media channels will work to enhance your online traffic and conversions.

From Facebook and Twitter, to LinkedIn and Instagram, CX 24/7’s social media support is committed to turning fans into customers and likes into sales.

Delivering exceptional customer experience is what we do and just because you’re not active on social media doesn’t mean your customers aren’t. We can take over out of hours support across your social networks, create and build a following, pick up queries and questions that have gone unanswered and respond to reviews and comments.

So, why work with us?

Our aim is to help you deliver more leads and website visitors – whatever medium they come from in order to reach you.

Ultimately, we help you to achieve the key performance indicators you need in order to evaluate how well your processes are working, and therefore your business model, is working.

Bedtime browsing has produced a 23% surge in nocturnal spending according to a recent study commissioned by well-known retailer, John Lewis, which is why CX 24/7 is on-hand to assist with picking up these leads when you, and your on-site staff, have clocked off.

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We’re committed and dedicated to data safety and security
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Our staff are highly skilled, knowledgeable and ready to help you achieve your business goals.
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We have manned chat support 24 hours a day, seven days a week – no more robots!

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We understand digital and traditional KPI’s and metrics which determine how well your business performs
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We have extensive knowledge across business sectors

See what our clients say

Gavin Edmondson Solicitors

“CX 24/7 have been responsible for taking care of our outsourcing requirements. We have always found them to be efficient, friendly, reliable and good value for money.”

Local Heroes

“Local Heroes have used CX 24/7 for sub-contracting some of our services, they have been excellent in their customer service processes and have good communication skills.”

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Live chat outsourcing

Telephone answering

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Back office support

Marketplace listings

Conversion optimisation

Social media support

Ready to boost your business?

Contact us today and discover a solution suitable for you and your business. Make your customers happy – we’d love to hear from you.

10 + 14 =

info@cx247.co.uk

01274 507525